Here’s a structured description of the online purchase process in English:

Online Purchase in the Internet Shop

1. Selecting a Product

• Choose a Product: Select the desired product, enter the quantity, and click on the "Add to Cart" icon. This way, you can add more products to your shopping cart.

2. Completing the Purchase

• Shopping Cart: Click on the shopping cart icon in the top navigation menu. Here, you can modify the quantity of products or remove them.
• Continue: After adjusting the contents of your cart, click on the "Continue" button.

3. Shipping and Payment

• Enter Shipping Information: Provide your shipping details and click on the "Continue" button.
• Submit Order: Review all information, accept the terms and conditions, and click on the "Submit Order" button.
• Order Confirmation: After processing your order, you will receive a confirmation via email.

4. Package Shipping

• Shipping Service: Packages are delivered by a courier service (e.g., DPD). You can also pick up packages in person at our store.
• Delivery Time: Packages are shipped within 24 hours, depending on the selected payment method and product availability.
  • Free shipping for purchases over €100.
  • Shipping under €15: €10
  • Shipping between €15.01 and €30: €8
  • Shipping between €30.01 and €60: €6
  • Shipping between €60.01 and €100: €5

5. Payment for the Order

• Payment Options:
  • Cash payment directly in our store.
  • Bank transfer to Papillon s.r.o.'s account:
    • IBAN: SK1911000000002947113138 (SWIFT: TATRSKBX) (Please include your order number in the payment reference!)
  • Online payment gateways (e.g., PayPal).

6. Personal Pickup

• PIN Code: For personal pickup, you will receive an order number that allows others to pick up the package as well.

7. Product Information

• Product Details: Products include images, descriptions, specifications, and current stock levels. If you have questions, you can use the "Question about Product" form.

8. Product Insurance

• Insurance: The product is insured during shipping until it reaches you. We recommend checking the package before acceptance.

9. Product Exchange

• Exchange Option: You can exchange a product within 30 days for another product of equal value.

10. Returning Products

• Return Guarantee: Products can be returned within 14 days of delivery, provided they are undamaged and in their original packaging.

11. Tracking Packages

• Order Status: You will be notified about your order status via email and SMS. When shipped, you will receive a tracking number via email.

12. Product Complaints

• Warranty: We provide a 24-month warranty on all technical products. In case of a complaint, please fill out the complaint protocol and send it to us via email.

This structured format helps customers better understand the online shopping process and related policies. If you need any further modifications or information, please let me know!